Refund and Returns Policy
Our refund and returns policy last 15 days. If 15 days have passed since your purchase, we can’t
offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or rejection of your refund.
If your request is approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within a certain amount of days, or a
replacement be made.
Late or missing refunds
If you don’t receive refund even after confirmation, first check your bank account again.
Then contact your credit card company or as the case may be; it may take some time before your
refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at {email address).
Terms & Condition
Please read these terms and conditions carefully before ordering any products.
You should understand that by ordering any of our products, you agree to be bound by these terms
and conditions.
1. The products purchased are directly sold by Haave brands.
2. The order form will be filed in our database for the time required for processing your order
and as provided by law.
3. Before submitting the order form, you will be asked to identify and correct possible input
errors.
4. After your order form has been submitted, we will process your order.
5. By submitting an order form, you agree and accept these General Terms and Conditions of
Sale, including the General Terms and Conditions of Use and Privacy Policy.
6. Prices are subject to change and will be as quoted on our site from time to time, except in
cases of obvious error. Check the final price of sale before sending the relevant order form.
7. Payment of the product prices and relevant costs for shipping and delivery must be made by
using one of the procedures indicated on the order form.
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